How to harness UX research methods to help you build great experiences

Learn how to select and apply the most effective user research methods for your design challenges. In this interactive two-hour workshop, you'll learn how to choose user research methods that inform design decisions and improve usability.

What the attendees will learn

Great interfaces aren't just built—they're informed by real user behaviour. Understanding which research methods to use (and when) can make the difference between guessing what users want and building solutions that truly work.

In this two-hour hands-on workshop, we'll introduce a range of practical user research methods that help developers and designers validate assumptions early and avoid expensive redesigns later. You'll see demonstrations of techniques such as usability testing, tree testing, interviews, and quick validation methods that can fit within tight development cycles.

By the end of this workshop, you'll:

• Understand how different research methods influence design outcomes.
• Gain a framework for choosing methods based on project constraints.
• Learn how to integrate user insights into your design and development process to reduce rework and improve usability.

Whether you're looking to improve how you work with user researchers or considering getting more hands-on with research, this workshop will equip you with practical tools to make your work more user-centred and effective. By the end of the session, you'll have the confidence to discuss user research options from a true position of knowledge.

Requirements

No requirements

Workshop Plan

The session will cover:

• When to use lightweight vs. in-depth research
• How to gather actionable feedback without slowing delivery
• How research data translates into better design and implementation decisions

You'll participate in group exercises where you'll analyse real-world UX issues and decide which research methods would best guide design improvements. This discussion will show you how to use research insights to prioritise features, refine UI components, and align with user needs.

Target audience roles

Designers, developers and researchers with an interest in UX